diff --git a/assets/js/src/newsletters/listings/mixins.jsx b/assets/js/src/newsletters/listings/mixins.jsx
index 29c7f1550b..ca22301320 100644
--- a/assets/js/src/newsletters/listings/mixins.jsx
+++ b/assets/js/src/newsletters/listings/mixins.jsx
@@ -410,9 +410,11 @@ const MailerMixin = {
       mailerErrorNotice += ` ${MailPoet.I18n.t('mailerErrorCode')
         .replace('%$1s', state.meta.mta_log.error.error_code)}`;
     }
+    // eslint-disable-next-line react/no-danger
+    mailerErrorNotice = <p dangerouslySetInnerHTML={{ __html: mailerErrorNotice }} />;
     return (
       <div>
-        <p>{ mailerErrorNotice }</p>
+        { mailerErrorNotice }
         <p>{ mailerCheckSettingsNotice }</p>
         <p>
           <a
diff --git a/lib/Mailer/Methods/ErrorMappers/MailPoetMapper.php b/lib/Mailer/Methods/ErrorMappers/MailPoetMapper.php
index f319f6c18c..c8d156c445 100644
--- a/lib/Mailer/Methods/ErrorMappers/MailPoetMapper.php
+++ b/lib/Mailer/Methods/ErrorMappers/MailPoetMapper.php
@@ -5,6 +5,7 @@ use MailPoet\Mailer\MailerError;
 use MailPoet\Mailer\SubscriberError;
 use MailPoet\Services\Bridge\API;
 use InvalidArgumentException;
+use MailPoet\Util\Helpers;
 
 if(!defined('ABSPATH')) exit;
 
@@ -49,6 +50,13 @@ class MailPoetMapper {
         $message = __('Email service is temporarily not available, please try again in a few minutes.', 'mailpoet');
         $retry_interval = self::TEMPORARY_UNAVAILABLE_RETRY_INTERVAL;
         break;
+      case API::RESPONSE_CODE_BANNED_ACCOUNT:
+        $message = Helpers::replaceLinkTags(
+          __('You currently are not permitted to send any emails with MailPoet Sending Service, which may have happened due to poor deliverability. Please [link]contact our support team[/link] to resolve the issue.', 'mailpoet'),
+          'https://www.mailpoet.com/support/',
+          array('target' => '_blank')
+        );
+        break;
       case API::RESPONSE_CODE_KEY_INVALID:
       case API::RESPONSE_CODE_PAYLOAD_TOO_BIG:
       default:
diff --git a/lib/Services/Bridge/API.php b/lib/Services/Bridge/API.php
index e97352e295..9e59961b41 100644
--- a/lib/Services/Bridge/API.php
+++ b/lib/Services/Bridge/API.php
@@ -20,6 +20,7 @@ class API {
   const RESPONSE_CODE_NOT_ARRAY = 422;
   const RESPONSE_CODE_PAYLOAD_TOO_BIG = 413;
   const RESPONSE_CODE_PAYLOAD_ERROR = 400;
+  const RESPONSE_CODE_BANNED_ACCOUNT = 403;
 
   private $api_key;
 
@@ -85,6 +86,7 @@ class API {
         'message' => $result->get_error_message()
       );
     }
+
     $response_code = WPFunctions::wpRemoteRetrieveResponseCode($result);
     if($response_code !== 201) {
       $response = (WPFunctions::wpRemoteRetrieveBody($result)) ?
diff --git a/tests/integration/Mailer/Methods/ErrorMappers/MailPoetMapperTest.php b/tests/integration/Mailer/Methods/ErrorMappers/MailPoetMapperTest.php
index 697f18d393..71f8bca3be 100644
--- a/tests/integration/Mailer/Methods/ErrorMappers/MailPoetMapperTest.php
+++ b/tests/integration/Mailer/Methods/ErrorMappers/MailPoetMapperTest.php
@@ -4,6 +4,7 @@ namespace MailPoet\Test\Mailer\Methods\ErrorMappers;
 use MailPoet\Mailer\MailerError;
 use MailPoet\Mailer\Methods\ErrorMappers\MailPoetMapper;
 use MailPoet\Services\Bridge\API;
+use MailPoet\Util\Helpers;
 
 class MailPoetMapperTest extends \MailPoetTest {
   /** @var MailPoetMapper */
@@ -39,6 +40,24 @@ class MailPoetMapperTest extends \MailPoetTest {
     expect($error->getMessage())->equals('JSON input is not an array');
   }
 
+  function testGetErrorBannedAccount() {
+    $api_result = [
+      'code' => API::RESPONSE_CODE_BANNED_ACCOUNT,
+      'status' => API::SENDING_STATUS_SEND_ERROR,
+      'message' => 'this is a spam',
+    ];
+    $error = $this->mapper->getErrorForResult($api_result, $this->subscribers);
+
+    expect($error)->isInstanceOf(MailerError::class);
+    expect($error->getOperation())->equals(MailerError::OPERATION_SEND);
+    expect($error->getLevel())->equals(MailerError::LEVEL_HARD);
+    expect($error->getMessage())->equals(Helpers::replaceLinkTags(
+      __('You currently are not permitted to send any emails with MailPoet Sending Service, which may have happened due to poor deliverability. Please [link]contact our support team[/link] to resolve the issue.', 'mailpoet'),
+      'https://www.mailpoet.com/support/',
+      array('target' => '_blank')
+    ));
+  }
+
   function testGetErrorPayloadTooBig() {
     $api_result = [
       'code' => API::RESPONSE_CODE_PAYLOAD_TOO_BIG,